Privacy Statement

This is Creative Touch Beauty Studio’s privacy policy, we are located at 3 High Street, Barrow Upon Soar, Loughborough, Leicestershire LE12 8PY and you can email us at hello@creativetouchbeauty.co.uk This privacy policy explains how we use any personal information we collect about you and why we collect it.

What Information Do We Need?

We need your contact details, your: name, phone number, address, postcode and email address. We will also need information about your age and health in order for a treatment to go ahead.

Why Do We Need It, How Will We Use It and How Long Will We Retain It?

We need all the details above in order to ensure that it is safe for us to provide the treatments you may ask for and also for insurance purposes. We will store your information for 7 years after the date of your treatment, or for 7 years after you have reached the age of 18 if you are/were under 18 when your treatment took place. Our lawful basis for processing this personal information is ‘contract’, this means that we have a legal reason to ask you for your data because we need it for contractual reasons. You do not have to share your personal data with us, but if you do not we cannot offer you a treatment with Creative Touch Beauty Studio. You must fulfil your side of the contract (share your personal information) in order for us to fulfil ours (carry out your treatment).

Marketing

We would also like to send you information about the products and services and events we offer using the information you have shared with us, but you do not have to agree to this for treatment to go ahead. If you agree to being contacted for marketing purposes using the following methods please tick the relevant boxes at your consultation to give your consent. You may withdraw this consent at any time by emailing us at hello@creativetouchbeauty.co.uk , log into your online booking account and edit your preferences by using this link

https://www.premiersoftware.co.uk/Book-OnlineV2/?i=4725e143ef0223e4aa33e9d329e3f1e1

or calling us on 01509 767022.

Post                      Email                    Phone                  SMS                     Automated Phone Call

Contact

Appointment reminders and phone contact regarding your appointments, We would like to send you appointment reminders or reply to your messages regarding appointments. If you agree to being contacted for appointment purposes using the following methods please tick the relevant boxes at your consultation to give your consent. You may withdraw this consent at any time by emailing us at hello@creativetouchbeauty.co.uk , log into your online booking account and edit your preferences or calling us on 01509 767022.

Post                      Email                    Phone                  SMS                     Automated Phone Call

Will We Share Your Information? And who can see or have access to it?

We will not share your information with anyone outside of Creative Touch Beauty Studio. The only people who have access to your data is all staff at Creative touch beauty Studio and yourself who can request to see your data at anytime.

Who Can I Complain To If I Feel You Are Not Handling My Data Correctly?

Please contact us if you have any questions about this privacy policy or the information we hold on you, you can do this by email (hello@creativetouchbeauty.co.uk) or post (3 high Street, Barrow Upon Soar, Loughborough, Leicestershire, LE12 8PY). If you believe we are not handling your data correctly you have a right to make a complaint, this should be sent to us using the above contact details. If you are unhappy with our response you should then contact the ICO (independent commissioner’s office) by contacting them or using the following web page https://ico.org.uk/concerns/ .